Privacy policy
GDPR and LOPD GDD
At Coolx, we value and respect the privacy of our users and clients. Coolx informs you about its Privacy Policy regarding the processing and protection of the personal data of users and clients that may be collected through browsing or contracting services via the website www.coolx.earth. In this regard, the Owner guarantees compliance with current regulations on personal data protection, as reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR). By accessing or using our website, software, and services, you accept the practices described in this privacy policy.
1. Identity of the data controller
Owner: Coolx Earth, S.L.
NIF/CIF: B72472038
Headquarters: C/ Faraday, 7 – 28049, Madrid, Spain
Offices: Edificio Lanzadera, 46024, Valencia, Valencian Community, Spain
Email: info@coolx.earth
Website: https://coolx.earth/
2. Information we collect
Personal identification information: We may collect personal identification information, such as your name, email address, phone number, and postal address when you register for our software or use our services.
Company information: We may also collect information related to your company, such as the company name, size, industry, and other relevant information.
Software usage information: We collect information about how you use our software, including the features you use, the actions you take, and the data generated through its use.
3. Use of information
We use the information collected to provide and improve our services, personalize your experience with our software, respond to your inquiries, and communicate with you.
We may use your email address to send you updates, news, and relevant content related to our software and services, provided that you have given your express consent to receive such communications.
We may use aggregated and anonymous information for the purposes of analyzing and improving our services.
4. Sharing information
We will not share your personal information with third parties, except in the following circumstances:
- When you have given your express consent to share the information.
- When it is necessary to comply with a legal obligation or respond to a valid request from the competent authorities.
- When it is necessary to protect our rights, the security, or the integrity of our software and services.
- When it is necessary to carry out tasks related to the contracted services, such as hosting or payment processing service providers.
5. Cookie Policy
For this website to function properly, it needs to use cookies, which is information stored in your web browser. On the Cookie Policy page, you can find all the information regarding the collection policy, the purpose, and the processing of cookies.
6. Information security
We are committed to protecting the personal information we collect and use reasonable security measures to prevent unauthorized access, disclosure, alteration, or destruction of information.
Although we implement appropriate security measures, you should be aware that no method of data transmission or storage on the Internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.
7. Information retention
We will retain your personal information for as long as necessary to fulfill the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
8. Your rights
You have the right to access, correct, update, and delete your personal information. If you wish to exercise any of these rights, you can contact us using the contact information provided at the end of this policy.
You also have the right to withdraw your consent for the processing of your personal information at any time.
9. Changes to the privacy policy
We may update this privacy policy from time to time. We will notify you of any significant changes through a notification in our software or by other reasonable means. We recommend that you periodically review this privacy policy to stay informed of any changes.
10. Contact
If you have any questions, concerns, or requests related to this privacy policy, you can contact us at info@coolx.earth.